From our Dublin offices, A.G Cloud Communications offers clients our reliable, convenient and extremely cost-effective Cloud PBX solutions.
When compared to the more traditional PBX systems, cloud PBXs or Hosted PBXs offer a wealth of additional features and advantages.
Cloud PBXs systems have fully functional features like call waiting, call transfer and Caller ID, they also come fully equipped with advanced tools and features to benefit a client’s business.
Cloud PBX’s simplify, innovate and update a business’s phone system by harnessing the true potential of high-speed internet.
Manager Call Monitoring
Manager call monitoring – sometimes known as barge-in – is an effective training and management tool that allows a third party to listen in to on-going calls.
Interactive Voice Response (IVR) comes as standard with or Hosted PBX solutions.
IVR is an automated call routing system or auto attendant feature which provides callers with a list of choices before routing them to the correct employee or department.
This call distribution improves overall efficiency and call transfer speed.
This innovative feature allows a business to set up answering rules based on their opening hours.
Depending on the time calls can be routed to on-site and remote employees.
Customized Music on Hold
Enhance a callers experience by adding your own hold music. The Cloud PBX system allows a company to upload their own music or audio files to act as the call-waiting audio.
This service ensures that calls are not missed even during a power outage or an unexpected problem.
In cases of an outage, incoming calls will be redirected to a defined emergency number.
Some of the other as standard features of a hosted PBX solution include:
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What is the cost of a PBX system?
The cost of any PBX system will depend on the model of PBX system and the quantity you require. Please get in touch with us to discuss your requirements and we can talk you through the options available to you.
What PBX system brands do you offer clients?
We have a range of leading PBX systems that will benefit businesses immediately. Our expert team can advise you on which PBX system will best suit your needs.